Client Support Team Leader
Nikki Shields
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At work
Nikki worked at Royal London for 16 years in various departments, which has given her a deep understanding of the profession. She gained financial qualifications while there and has worked in the independent financial advice profession since 2018.
At home
When Nikki is not on a football, hockey, or netball sideline being her daughter’s biggest fan, she likes to go out with friends or take big country dog walks with her family.
Nikki aims to go to a gym class a couple of times per week. She enjoys watching football and supports Manchester United FC. Nikki likes to travel and mostly visits Spain since her parents live there.
In the spotlight
The proudest moment of my career was:
Being the subject matter expert (SME) for the launch of the new Annuity Bureau within my previous company, which is still running today.
The three things I love most about my job are:
My lovely colleagues, the flexibility, and having a great support network that listens and allows you to work independently and helps progress where needed.
